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The simple starter

Upgraded with solid wood

Deluxe quality & aesthetics

Plug in and get a built-in tuner

Great deals on demo, B-stock and discontinued products

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Shipping

Canadian Orders

All orders with a minimum value of $80 CAD ship free within Canada.  Orders under $80 CAD are charged a flat rate of $14.99 CAD.  All orders automatically ship insured for the full value of order with signature required and include a tracking number provided to customer on shipment creation.

Orders are shipped with one of Canada Post, Canpar, Purolator, Fedex or UPS at the discretion of Honolua.  We ship via whichever method works best for your shipping address based on cost and estimated delivery time.

Estimated transit times depending on location are:

to Alberta - 1-2 business days

to BC, Sask, Man - 2-3 business days

to Ont, Qc, NWT, YT - 3-4 business days

to Maritimes - 4-5 business days

US Orders

All orders with a minimum value of $80 CAD ship free within mainland USA.  Orders under $80 CAD are charged a flat rate of $14.99 CAD.  All orders automatically ship insured for the full value of order with signature required and include a tracking number provided to customer on shipment creation.

Orders are typically shipped with USPS Express service with 2 day service to most areas.  Orders need to be moved to our Montana distribution center before shipping, please allow an extra business day for transfer.  Tracking numbers begin to update once picked up from distribution center.  Most packages arrive anywhere in mainland USA within 3-4 business days from order.

Orders should not incur any customs or duty charges.

    Refund Policy
    We believe as strongly in customer service as we do in our products, and we want you to love your new instrument, so if you have any questions or concerns, please contact us at info@honoluaukuleles.com so we can help solve the problem to your satisfaction.

    Returns
    We offer full refund within 30 days of order if you don't love your purchase.

    To be eligible for a return, your item must appear unused and in the same condition that you received it. It must also be in the original packaging.

    Refunds are processed on receipt of the product and inspection confirming "as new" condition. Refunds may take 2-3 days to appear on your statement.

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

    Warranty
    All products are covered by 1 year manufacturer warranty against manufacturer defect. Manufacturer warranty does not cover problems that arise due to especially high/low humidity or temperature levels.

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